Appointment Scheduling
Check-in/Shipping and Receiving
Detention/Demurrage Costs and Management
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RECEIVING OPERATIONS TEAM
Active Schedulers
(Employees directly responsible for scheduling appointments - for example, receiving/shipping leads, customer service, schedulers, etc.)
Number of facilities
|
|
Active schedulers
|
Industry Average
|
% time spent scheduling
|
|
Average scheduler hourly cost
|
|
% of appointments automated
|
|
FTEs scheduling
|
0.4
|
FTEs saved
|
0.4
|
MORE DETAILS | |
Cost of scheduling | $ 31.200 |
Total savings for active schedulers/year | $ 31.200 |
Passive Schedulers
(Employees reviewing schedule and approving appointments - for example, plant managers, ops mgr, dir/vp of ops, S&R mgr)
People reviewing
|
|
% time spent reviewing
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%
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Average reviewer hourly cost
|
$
|
FTEs reviewing schedule
|
0.4
|
FTEs saved
|
0.4
|
MORE DETAILS | |
Cost of reviews and verification | $ 31.200 |
Total savings for passive schedulers/year | $ 31.200 |
Warehouse / Shipping & Receiving Labor
(Number of warehouse employees loading and unloading trucks and trailers)
S&R FTEs
|
|
Overtime hours per week per FTE
|
|
Overtime hours per week
|
|
S&R/Warehouse labor hourly cost
|
$
|
Overtime cost multiplier
|
|
Overtime cost per hour
|
0.4
|
Savings on overtime (weekly)
|
0.4
|
Overtime savings per year
|
0.4
|
Productivity improvement expected
|
%
|
Regular hours worked per year
|
0.4
|
MORE DETAILS | |
Right-size staffing savings per year | $ 31.200 |
Total savings for S&R/warehouse teams | $ 31.200 |
Receiving Clerks / Guard Shack
(Number of employees validating loads and checking drivers in and out)
Receiving clerks FTEs
|
|
Expected time savings
|
%
|
MORE DETAILS | |
Receiving clerk savings | $ 31.200 |
Driver Detention
(Impact of detention/demurrage claims and charges, including inaccurate and exaggerated claims, across driver detention and asset/container detention)
Total live loads per year
|
|
% appointments with detention
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%
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Average cost per claim
|
$
|
Appointments with detention
|
0.4
|
Total cost of driver detention
|
0.4
|
% Reduction with faster gate-to-gate & prioritization
|
%
|
MORE DETAILS | |
Savings from driver detention | $ 31.200 |
Asset/Container Detention
Number of drop loads with detention
|
|
Average detention cost per container
|
$
|
% Reduction with better prioritization
|
%
|
Detention Cost
|
0.4
|
MORE DETAILS | |
Savings with improved load and container tracking | $ 31.200 |
Labor Cost to Manage Detention Claims
(Employees involved with the receiving, review, and approval of detention/demurrage claims)
Detention reviewers (receiving, reviewing, coordinating, responding)
|
|
% time spent on detentions
|
%
|
Average scheduler hourly cost
|
$
|
Detention analyst costs
|
0.4
|
Reduction with automation
|
%
|
MORE DETAILS | |
Savings from detention review labor | $ 31.200 |
RECEIVING OPERATIONS TEAM
Total Savings With Velostics